How to cancel an order hasn't been paid?

Under the condition as your payment of an order has not been made, you may cancel it by clicking "Cancel order" in your account at elegant-wedding-gowns.com.
 
If your order has not been paid  in 40 days, it will be cancelled automatically.

How to cancel an order has been paid?

Once orders that have been entered the processing procedure,it is eligible for cancellationcancelling .In stead ,we can offere a partial refund. For details, please submit your order number and contact our customer service represetatives at service@elegant-wedding-gowns.com. 

Once your order has been shipped, it can not be cancelled any more.

Cancel order for other items(expcept clothes and wigs)

Our Cancellation Policy:

Once your order has been shipped, we suggest you do not cancel the order

If you insist cancelling the order, please contact our customer service department at service@elegant-wedding-gowns.com